27-08-2024 10:57'de Oluşturuldu
Son Güncelleme : 27-08-2024 10:59
Uluslararası Hava Yolu Kargo Servisi
Contents
THY Lost Luggage Sending
Turkish Airlines (THY) airline lost luggage cargo application and search process includes some rules. Lost luggage must first apply to the lost goods office at the destination and a report must be created. The report documents that your luggage is lost and must be delivered to the authorized person after it is found. The report includes the lost luggage cargo number, the lost luggage reference number received must be kept. After the luggage is found, Turkish Airlines contacts the lost luggage by phone and e-mail. The airport where the items are located is informed in its current state. The most suitable cargo company for delivery to the address is selected, the necessary information is given to the cargo company, and delivery is provided to your home or another address you have specified.
THY Lost Baggage Contact Information
After your trip, you can contact the domestic 0850 333 08 49 line, and the international 0212 444 08 49 line for your missing luggage. The phone numbers specified can be called to learn the latest status of THY lost luggage under the newly created THY lost luggage sending name. In addition to THY lost luggage communication customer services, you can contact the online THY website, Instagram, Twitter social media, and make notifications regarding the lost luggage sending load. You can also contact the THY lost property sending office at the destination one-on-one. There are phone numbers for lost property offices at every airport, which can be learned from the corporate website.
Before contacting the customer communication center, the lost cargo report received at the airport, THY lost luggage cargo tracking number, travel date, flight number, the nature of the lost cargo, its content, and the luggage tag will ensure that the conversation progresses quickly. Lost luggage cargo fee, inquiry service is provided via the THY official website. By logging in to the website, the luggage report tracking number is entered on the missing item inquiry page, the surname on the ticket is written and the inquiry button is clicked. Then, you can get information by sending lost luggage to your found items instantly.
THY Lost Baggage Cargo Form
The THY lost baggage form is an official document used to resolve problems regarding your lost baggage cargo that you cannot find at the airport after your trip and to initiate the solution phase by reporting that the bags are lost. The form can be obtained from the lost property office. Information about the flight, the baggage tag number, the description of the baggage, and its content must be specified in the form. The form is called Property Irregularity Report.
The lost baggage form can also be filled out online. There is a lost baggage page on Turkish Airlines' corporate page. The system will direct you to the area where the form is located. All information about the flight, the baggage and the person is entered into the lost baggage submission form. It is sent after it is filled out completely.
When considering what to look for when filling out the lost baggage form, first of all, it should be ensured that the correct information is given. Details that can be learned about the shape, color and dimensions of the THY lost baggage should be given. Contact information should be written correctly. The THY aircraft cargo number given for the report should definitely be kept.
Airline companies take utmost care to ensure that the cargo reaches its destination without damage. However, the lack of a baggage tag, accumulations resulting from delayed flights, and momentary problems in the cargo processing system may cause loss or damage due to delay. In all negative situations regarding THY lost luggage, the baggage disruption tracking form must be filled out. If the application is to be made for the first time, the new application button is clicked, if the latest status of the old application is desired, the previous application button is clicked, and the query can be made with the THY aircraft cargo number and telephone number.
THY Lost Baggage Retrieval and Sending
After the application process of your lost luggage at the destination, all offices on the route are contacted within five days. During the period that has passed, a detailed item and price list is requested from the passengers due to the lost luggage cargo shipment. If there is no request within 5 days, a new application is submitted by going to the found cargo failure notification, tracking page. After all the luggage is reported in detail, it is investigated in detail again for 21 days. In the compensation of the expenses made until the cargo delivery, the invoices are presented to the lost baggage dispatch or found item office. There is a right to request lost baggage compensation within 21 days after the delivery date, if a long period of time passes, the damage compensation request is eliminated. If a report cannot be obtained due to a problem originating from the airport for your missing and damaged cargo, an online lost baggage dispatch item report may be requested within 7 days.
Compensation amounts vary depending on whether the cargo is missing, damaged, or delivered late.
-The compensation amount for lost cargo is determined according to the International Air Transport Association Rules. THY lost baggage payment is 1,131 SDR per kg according to weight. The compensation request period is 2 years.
-If the suitcase is damaged, the repair costs are determined by the value of the suitcase and the compensation amount is paid. An application for compensation can be made within 7 days from the date of receipt of the cargo.
-You can request compensation within 21 days by presenting the invoices for the expenses you have incurred for the delayed luggage.
Insurance content is important in order to compensate for material losses in case of loss or damage of valuable items carried in suitcases due to unforeseen reasons. Insurance content consists of policies offered by airline companies, private insurance companies, and travel insurance companies. The compensation offered by airline companies is limited to certain amounts, it may not cover all the damage, and based on this, they offer extensive services with additional insurance guarantees.
Travel insurance provides coverage for valuable items such as jewelry and watches with special policies.
Turkish Airlines Cargo Company for Returning Lost Luggage
If you want your lost luggage to be delivered to your own address, you need to determine a cargo company. Some details should be taken into consideration when finding the right cargo company.
-How the cargo company is evaluated from the customers' perspective, THY aircraft cargo number should be taken into consideration. The guarantee and insurance services provided in case the package is lost or damaged should be investigated.
-The logistics company must have an instant tracking application. Instant information must be provided until the delivery is completed.
-A comparison should be made between the delivery times given by the transportation companies. In case of international luggage shipments, the delivery time should be taken into consideration, including the customs process.
-Comparisons are made by obtaining prices from different cargo companies. The cargo company that offers the highest quality service with the most affordable costs is selected. When comparing prices, customs, insurance costs, and additional costs should also be taken into account.
Lost baggage transportation packaging must be suitable for the load. It ensures that the international baggage cargo reaches the recipient address safely without any damage.
-When packaging, packaging is done according to the size and weight of the shipment, and it is absolutely necessary to send the shipment with protective materials.
-Each cargo company has certain weight and size limits, the condition of the suitcases must comply with the criteria in the regulations.
-Make a list of customs documents, receipts, and invoices and keep them both inside and outside the shipment.
-After determining the most suitable delivery for the shipment, specify your request to the cargo company. Make a shipment appointment and create a shipment number.
-After the suitcase is delivered, a tracking number is sent, so that instant cargo tracking is done.
-Customs documents are prepared in accordance with customs legislation and necessary payments are made.
THY Lost Baggage Retrieval Documents
The suitcases may not be in their place at the point where they are placed in the airport and may not reach the passengers. When the problem is resolved at the THY lost suitcase Customer Services department, the following steps should be taken into consideration in order to document that the lost suitcase cargo fee is yours.
-The luggage tags and tickets given to you during check-in must be kept.
-Invoices and documents for the items in the suitcase are presented when necessary.
-Communication and correspondence established with the airline company are also documents proving that the suitcase belongs to you. THY lost baggage cargo insurances previously made in comprehensive coverage also provide advantages in compensation for damages. In order to find the missing THY lost baggage to the airline company, a terminal THY lost property application can be made, and support can also be received from the company providing ground service at the airport.
Turkish Airlines Lost Baggage Reporting
Turkish Airlines has determined which procedures travelers will follow and where to apply to solve the lost baggage cargo grievance after the trip. If the passenger cannot find the items when they reach the destination country, they apply to the luggage office at the airport. The lost baggage cargo terminal offices are located at easily accessible points within the airport. The baggage receipt and passenger ticket must be ready. The lost item form is filled out and the office gives a tracking code. Another way to report lost items is to enter the Turkish Airlines website and find the lost bag cargo section, the system directs to the Where is my baggage tab. Airline Lost item cargo tracking code and passenger contact information can be entered to check. Lost bag cargo calculation notification can be made by calling the call center. Turkish Airlines baggage customer service Turkey call center number is 444 08 49.
What happens if Turkish Airlines luggage is lost? If the items are lost, it may take a certain amount of time to be found and can be tracked at any time using the THy air cargo number. When the luggage is found, the necessary information will be provided. Great care is taken to ensure that the luggage reaches the destination without any problems after the trip. Unwanted weather conditions, delayed flights, loss of luggage tags, delays, and not being found cause problems such as. The application form must be filled out completely by contacting the lost luggage phone number or via the website and the necessary documents must be uploaded to the system.
THY Baggage Cargo Tracking
Before finding a lost baggage cargo company, if the lost baggage application has not been made yet and the application will be made for the first time, a new application tab can be used to record. How is Turkish Airlines lost baggage tracking done? If an application has been made before, a query can be made with the reference code, e-mail address, and contact information by selecting the previous application step. If the bags have been lost on different flights, the first step of the application should be a new application. If the application could not be viewed in previous applications, a new application can be made again. Thus, the information is brought together in a single item and the process is followed. If there were multiple baggage problems at the same flight time, the problems experienced can be conveyed in a single application.
At the end of the flight, you can go to the THY lost property office at the airport or the Lost and THY Lost Property Cargo Office affiliated with ground services and open a record and get a THY aircraft cargo number. Turkish Airlines baggage tracking number consists of 5 numbers and 5 letters. The luggage tag, lost property report tracking code, and your passenger ticket should be kept until the process of finding them is completed. Efforts are made to find suitcases with torn or worn luggage tags, but there is no possibility of saving money related to material damage. When the bags are given to the officer during the aircraft boarding control, a copy of the tag is given to the passenger, and the passenger should be careful about lost luggage cargo.
Application for Airport Lost Luggage and International Cargo
If the suitcase does not reach the person at the end of the journey, the first place to be visited is the lost property office at the airport. In order to investigate the whereabouts of the bags in the best way possible or to continue the work to be followed in case they cannot be found and to compensate for the loss, a report must be prepared. In the future, the airport lost luggage cargo tracking can be easily done by calling customer services or via the website. If the passengers cannot find their suitcases on the baggage belts and leave the airport without receiving them, the financial losses that may occur are the responsibility of the persons and in such cases, you should definitely apply to the lost property office. If you have more than one trip, you should apply to the airline company that you made the last trip. The suitcases are first searched through all company offices located in the flight area. When trying to locate the found item, international baggage search methods are used. In general, lost items are located within the given time and delivered to the passenger.
With the business, THY lost luggage office may extend the delivery time of lost luggage cargo due to some reasons. How many days does it take to find a lost bag? Airport lost luggage cargo that cannot be reached within 5 days can be searched in detail, and a detailed list of the items in the suitcase with their prices is requested.
If no results are received regarding the passenger's THY lost baggage, a new application can be created by going to the cargo j error notification tracking page. Additional notes can be written to the new application later on the document. The color and size details given regarding the suitcase visual in your note are important for faster detection and delivery. Your suitcase is intensively investigated by the departments for 21 days in line with all the information provided in the lost item report. How to get lost baggage? An application can be made from the suitcase error notification page regarding the mandatory expenses made with the THY aircraft cargo code created for the name by going to the airline lost item dispatch office. Having documents such as invoices, receipts, credit card slips for all expenses made makes the transactions easier in the compensation of damages, if the lost baggage cargo documents are missing, the evaluation is made based on the declaration. Expense compensation applications not made within 21 days from the bag receipt are not evaluated depending on international agreements.
Airport Lost Luggage Cargo Company Delivery
If the lost suitcases are damaged, lost due to opening and delivered incompletely, an application must be made within 7 days with the THY lost suitcase cargo tracking number. If any damage, scratches or breaks are seen in your suitcases with a baggage tag, the lost property office must be contacted without wasting time. The photos of your damaged suitcases must be taken and sent to the lost property office together with the baggage tag. A report is created at the office and a PIR number is obtained. Instant airline lost bag cargo tracking can be done with the lost bag cargo code. If a report has not been kept, an application can be made from the baggage tracking page on the website within a week. The periods determined by international agreements for lost and damaged items must definitely be taken into consideration. It is not possible to claim after the time limit has expired. The report, documents that need to be evaluated as airport lost suitcase cargo tracking serial number must be delivered to the office or uploaded through the online system.
There are issues that the airline company is not responsible for. They can be listed as follows.
-Damages incurred in the suitcase before the flight,
-A company error caused by the production of the suitcase,
-Deformations such as scratches and color changes that occur due to use.
- Any possible wear and tear on the zipper or strap, in addition to the contents of the suitcase being deemed incomplete due to use,
Turkish Airlines does not accept responsibility for lost items. It is the passengers' responsibility to pack the cargo appropriately. Items that are not properly protected and can be easily damaged should not be carried in the baggage.
Turkish Airlines Lost Baggage Retrieval Amount
Turkish Airlines lost baggage recovery amount is based on the procedures determined by the International Air Transport Association (IATA) and the Montreal Agreement. According to the rules, the maximum compensation amount that airlines must pay for lost, damaged or late delivered bags is within certain limits.
THY Lost Baggage Retrieval Fee
How much is the Turkish Airlines lost baggage removal fee? According to the Montreal Agreement, airline customers are paid compensation of an average of 22 SDR (Special Drawing Rights) per kilogram in the event of cargo loss, up to an average of 1,288 SDR in total. SDR means special drawing rights, used by the IMF, and is the amount determined according to five different currencies that the recipient state can withdraw from the central bank of another state. The amount of lost baggage cargo compensation is calculated depending on the amount and weight of the airline lost bag cargo shipment. 1 SDR is an average of 1.39 USD or 1.26 EUR, and varies according to the current market conditions. The airline company works with customer satisfaction at the forefront in order to ensure the comfort of passengers in every aspect from the beginning to the end of the trip, including check-in and baggage procedures. All rights of passengers are specified in detail on the website, and the call center also provides all kinds of information to the parties in the said direction.
Turkish Airlines Lost Baggage Retrieval and baggage Cargo sending
When lost luggage is found at the airport, the following steps can be followed for collecting the luggage in the following days and sending the lost luggage cargo.
- In order to prepare a PIR lost and found item report regarding the lost luggage, the THY lost and found item office at the airport must be contacted.
-A printed form will be filled out at the lost and found office, where you will write detailed information about your luggage and your contact information.
-A tracking number will be given after the lost item form is filled out. You can track the lost item cargo fee until the airline lost item cargo fee situation is finalized by entering the lost baggage cargo tracking number on the Turkish Airlines website.
-After your luggage is found, you will receive an information message via phone and e-mail. You can go to the nearest Turkish Airlines office or the drop-off center in the airport terminals to pick up your luggage.
-After the found items are collected, you can request that they be delivered to your address via lost luggage cargo. You can contact the THY lost luggage office and request that the luggage be packaged and sent via cargo for an additional fee. You can continue the lost luggage cargo sending process by making an agreement with one of the international luggage shipping companies.
-With the lost baggage cargo, delivery process, you can also get answers to your questions in a short time from Turkish Airlines' THY lost luggage call center at 02124440849. At the same time, guiding information about found items can be obtained on the website.
THY Lost Baggage Cargo Shipping
After the luggage is found, you can authorize another person to collect it from the airport office where the luggage is located and request delivery to the recipient address. When calling the call center and requesting the luggage to be sent, the contact information must be provided correctly. The service provided will have a certain fee, the compensation fee will vary depending on the distance of the address you want and the weight of the lost luggage cargo. Airport
After the lost item cargo company is found, the packaging and shipping are the responsibility of the airport cargo office. Transfer operations are carried out with contracted cargoes.
Some points should be taken into consideration when carrying out cargo operations for lost item owners. The most important point is to ensure that it is delivered without damage. The logistics company should check the baggage information and labels, and ensure that the right item will be delivered to the right address. Packaging and wrapping are done securely according to the condition of the items. Security measures are taken to prevent the baggage from being opened. Insurance offers should be presented to the baggage owner in case of possible situations such as loss or damage. It should be transported under appropriate conditions and protected against external conditions such as heat and humidity. During the transportation process where customs procedures are required, all necessary official documents should be checked. The recipient information is also confirmed during delivery.
THY Luggage Cargo Service
When providing cargo service at the airport, there are channels where information can be obtained in the initial baggage service. With baggage services, THY lost luggage cargo offices, website, customer services are the sources of information. The information is up-to-date, they provide correct guidance, and prevent possible disruptions and dissatisfactions at the beginning. Labeling, processing of information into the system, and improper baggage transactions are carried out meticulously during passenger baggage acceptance. The personnel performing the flight operations receive the necessary baggage training and have sufficient experience. The automation devices used at the airport ensure that the process progresses with the least amount of error. If another company is operating in the flight area other than the main airport, the baggage transfer is carried out in harmony with each other. The service concept focuses on the solution of the grievance at the application point. In case of baggage disruptions, efforts are made to ensure that the process of searching the baggage is as short as possible.
In cases of lost items at the airport, the duration of the problem is important. It is resolved in a short time, customer satisfaction is at the forefront. Customer services provide service every hour of every day to ensure that problems are resolved without causing any grievance with professional communication at every point of the journey. Every disruption that occurs during the journey will disrupt the passengers' journey. In particular, damage to the suitcases and the other possibility of not being found are undesirable situations. With the disciplined approach of expert staff, the grievances experienced are resolved in a short time.
THY Lost Baggage Delivery Rules
Logistics companies deliver lost luggage found later at the airport to the addresses of the people, in addition to routine transfer operations. Delivery is made in accordance with the contact information such as name, surname, telephone, address found in the luggage. The cargo company may also request official correspondence between the airport lost property office and the owner of the lost luggage. The cargo company's responsibility begins during the process of returning lost luggage to their address due to time constraints. The cargo company communicates the insured transportation option to the customer in case the luggage is damaged.
When sending lost items by air, cargo tracking and customs procedures are the processes that need to be taken into consideration when bringing them to the given address in the country. Cargo movements can be tracked with the cargo company's tracking number. Cargo companies send the departure and arrival movements of the cargo to the customer via e-mail and message. Customs work, procedures rules vary from country to country, expert personnel perform all procedures on behalf of the customer at the lost baggage cargo airport terminal. The passenger to whom the THY lost baggage will be delivered must fill out the customs forms given by the company correctly.
The primary goal of the logistics company is to deliver the baggage received from the airport to the customer immediately. In addition, the opportunity for instant tracking allows customers waiting for baggage to see their transfer movements instantly. When passengers arrive at the lost property office, all documents of the lost item are registered, and the lost baggage cargo documents are forwarded to the cargo company that will carry out the transportation. The Lost Suitcase cargo status will help the logistics service period to be realized quickly. When a dialogue is established with the transportation company, all your personal contact information should be transmitted without errors. Preparing the lost baggage for shipment ensures that the baggage is delivered easily and without any problems by having all the necessary information available.
Overseas trips are made for vacation or business purposes. During travel, unwanted situations such as items getting lost at the airport, arriving late, or getting damaged for some reasons may be encountered. In the process of returning the item after it is lost or found, there may be contracted cargo companies at the airport or another international baggage cargo company preferred by the passenger. The journey to be spent with peace of mind is to reach the destination on time and receive the luggage completely. It may be possible to not be able to reach the luggage due to various factors. It is important that the lost property office at the airport is easily accessible and that fast passenger registration is obtained.
THY Lost Baggage International Cargo Process
The delivery of lost luggage to the passenger's address without damage increases the satisfaction of the service provided. After the lost item report is received, the suitcases found can be sent to the given address by the contracted cargo company by performing Lost Baggage Cargo. Detailed address information and necessary documents given to the transportation company will prevent any problems. After the luggage is received, the tracking number sent to the customers can be used to see the movement details instantly. Customer services can inform the passengers at any time. It is important for the foreign luggage cargo company to have foreign logistics experience, especially for the luggage that needs to be collected from abroad.
Logistics companies customer evaluations, the most suitable transportation company is selected with positive feedback. Packaging and packing is done according to the nature of the luggage to be transported. Fragile items are taken with additional protection measures. Progress in airport transportation increases the quality of the services provided. Registered baggage is the suitcases carried in the cargo compartment. Unregistered baggage is the hand luggage carried in the aircraft cabin. Preventing disruptions during the acceptance and delivery of the suitcases, instantly resolving problems in case of occurrence, and continuously meeting customer expectations are indicators of service quality. In order to prevent possible disruptions and to provide accurate and complete passenger information before and after the flight. Systemic errors and personnel errors are minimized and possible disruptions are prevented. Every process implemented based on feedback is carried out in accordance with legal regulations. In order to ensure continuity of customer satisfaction, studies are carried out in line with innovation and personnel training, which are compatible with the best service quality and which prioritize innovation.
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