Every trip or vacation has a special story, good or ordinary. Some are full of beautiful memories, while others are full of unexpected surprises. However, some trips start with ordinary forgetfulness and then turn into an adventure between countries. James Harris, a mechanical engineer living in New York City, United States, decided to travel to Istanbul, Turkey, to get away from his daily work schedule and discover new cultures. Turkey had always attracted him with its historical texture, delicious food and hospitable people. However, the beautiful event he experienced at the end of his Istanbul vacation would turn this trip into a very special experience he would never forget in his life.
After a long flight, James arrived in Turkey and threw himself into the streets of this fascinating city in the midst of the events. The grandeur and modern architecture of Istanbul impressed him greatly. He walked along the Bosphorus, shopped all day long in the Grand Bazaar, and then visited historical sites in Sultanahmet Square the next day. He discovered the beauties of Istanbul for four days and spent every moment to the fullest. However, when his vacation came to an end, he encountered an unexpected event while preparing to leave Istanbul.
On the last day, he left his hotel and headed to Istanbul Airport by taxi. When he arrived at the airport, everything was fine; he completed the flight ticket CEHCK-IN procedures, passed through passport control and headed to the gate to board his plane when he heard the BOARDING announcement. He boarded the plane and thought about what he had experienced for four days, but right after the plane took off, James noticed that some things were missing: His handbag! His bag contained credit cards, important business documents and a small amount of cash. He panicked at that moment, but the plane had already taken off and there was not much he could do. He informed the flight attendants of the situation, and the attendants said they would forward it to the Istanbul Airport Lost and Found Department.
When James returned to the United States, the first thing he did was take steps to find where his handbag was. He tried to remember in his mind where he had left it. The last time he went through security at the airport, he remembered where he had left his handbag, but he hadn’t thought about it since then. After a long and tiring plane ride, struggling with jet lag, he decided to contact the airport authorities in Istanbul. He found the THY lost property phone number to call the lost property department at Istanbul Airport and called immediately.
He went to the Istanbul Airport lost property website and found the contact information for the THY lost property department. He immediately wrote an e-mail explaining the situation and then stated that he may have forgotten his bag. The response from the IGA Airport lost property authorities after the delivery relieved James a little. The handbag had been found and was currently being kept safely in the THY lost property department at the airport. However, a new problem arose: James had no chance of returning to Turkey to get the bag because he was in America. In addition, there was no one he trusted or knew in Turkey. Therefore, he began to wonder how he could get the bag.
James started searching for different solutions on the internet to get his bag back. He kept calling an international luggage cargo company and also kept in touch with the Istanbul Airport lost luggage authorities. THY was looking for ways to quickly bring the lost bag to America. Then, he came across an article on an internet blog post about international cargo services. The article about international cargo included information on how to safely collect lost luggage and bags from the Istanbul Airport lost property department and send them back to their owners. Thanks to the article he came across on the internet, he met an international cargo company called FAST EXPRESS.
The overseas cargo company was an experienced overseas cargo company that specialized in international transportation, picking up customers' lost items from airports and delivering them to their addresses. It was frequently mentioned with its fast, safe and customer-oriented services. James thought that the overseas shipping service was exactly the solution he was looking for. He immediately went to the THY air cargo company's website and found their contact information, then decided to call the overseas cargo company.
The phone call he made with the international cargo company put James' mind at ease. The international cargo customer service representative stated that they could pick up the handbag from the Istanbul Airport lost and found section and then deliver it safely to his home in New York with Turkey-America cargo. They also emphasized that the transfer process would take approximately 4 days and that the bag would be delivered without any problems during the transfer.
James started the process by sharing the necessary information to send cargo to America. Turkey America cargo authorities quickly contacted the IGA airport lost property department. After the specified period, the bag was received from THY lost property, packaged nicely, America cargo transfer procedures were carried out and America cargo was sent. James received regular information from the America cargo company throughout the entire transportation process and then was able to see where his bag was via the international cargo tracking system. Although the handbag that James Harris forgot at Istanbul Airport seemed like a simple IGA lost property case, it had started a process that could be complicated in terms of international cargo transportation, including many applications and international logistics details. The fact that the international air cargo company received the bag from the Turkish Airlines lost property department and delivered it to his home address via the Turkey America cargo system was not just a logistics transportation process; it was also a long application that included international cargo transportation rules, international customs procedures and security checks. In the relevant transportation process, both Turkey and America's customs transportation laws came into play.
During the IGA airport lost property collection phase, the international cargo company first started the delivery procedures with the authorities immediately after reaching the Istanbul Airport lost property department. After the Istanbul Airport lost property department was called via the THY lost property phone, lost property deliveries, which operate in accordance with the legal procedures determined by the Republic of Turkey, are subject to strict security checks and the following events and steps to be taken are as follows;
In order to allow the bag to be delivered with authorization documents, James had to submit an authorization document to the international cargo company, THY lost property department, due to the bag being delivered. In addition to the authorization document, the power of attorney is based on the legal rules that the lost item will be received by other persons or institutions without the owner himself. Istanbul airport lost property department cannot deliver items to a third party without the Power of Attorney authorization document.
When the international cargo company IGA reaches out to the lost property department due to the control of THY lost property inquiry records, they first verify the accuracy of the information left by James. The THY Lost Property Department examines the documents showing that the bag really belongs to James and initiates the delivery process. James' passport and flight information, which are required to collect his bag, play a key role in verifying the owner of the item.
The bag, which is registered with a lost property number, goes through several different security checks at the airport before being collected from the Istanbul Airport lost property. The THY Lost Property Department also secures the contents of the bag by recording its value. The THY air cargo company prepares a printed delivery report when receiving the bag from the IGA lost property authorities. The delivery report is the official document that proves that both the airport authorities and the cargo company have completed the process legally and without any problems.
In the cargo exit of the bag from Turkey to America, after the bag is received, the next step of the international cargo company is to transfer the goods from Turkey to America by cargo to prepare documents in the nature of sending cargo to America by THY air cargo. In international shipments, the customs laws of each country differ. There are certain rules that Turkey-America cargo messages apply in the relevant subject, the most important of which is the preparation of Proforma Invoice. The international cargo company prepared a document to be submitted to customs for the cargo exit of the lost handbag from Turkey to America and a document regarding its content and values. The transportation bill of lading document included the content of the bag, its value, and information about its owner. The invoice document is necessary for customs officers to examine the goods and complete customs procedures.
THY air cargo airport customs officers examine the bag received to make sure that its contents do not contain illegal content. The contents of James' bag passed without any problems when delivered with documents and personal items. If there were prohibited or taxable items in the bag, the necessary taxes could have been paid in the event of a transaction.
Items sent from Turkey to America are subject to customs duty if they exceed a certain value. However, James' bag was able to be sent to America without customs duty because it consisted of personal items and documents.
American cargo was loaded towards America with THY air cargo departing from Istanbul. During the transfer period, the recipient tracked the bag instantly. After the plane arrived in America, the bag was subject to customs procedures that required processing in accordance with international transportation practices. When James' bag reached American customs, it was also subject to customs procedures in order. American customs officers checked the contents of the bag. They examined the documents required for entry into America and the bag passed through customs without any problems in the following stages.
After the US customs procedures were completed, the agency contracted with the overseas cargo company was processed to deliver the bag to the address in New York, USA. James was excitedly waiting for his bag to arrive at his home. If everything went as planned, he would find his bag at his door in a short time. The overseas cargo company that would deliver the address first received confirmation by phone to reach him and loaded the vehicle to deliver the bag. James was very happy to finally get his bag. When the overseas courier arrived at James' door, he was greeted with great happiness. The courier who received the bag checked the necessary documents to verify James' identity. James carefully examined everything in it as soon as he received his bag. Everything was in place, his lost item was finally returned. James was grateful to FAST EXPRESS overseas cargo company from the beginning to the end of the Turkey-America cargo process. Thanks to their fast overseas cargo and reliable air cargo service, his lost bag was returned in four days. He quickly wrote a thank you e-mail to the cargo company, shared his experience and recommended it to other people. He also reported that he was impressed by the professionalism and responsiveness of the Turkish Airlines lost property department at Istanbul Airport.